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Terms and Conditions

Shopatmakeupholics.com is not liable if a shipment is lost, misdelivered, damaged, or delayed because of circumstances beyond our control. Tracking Numbers will posted once available. 

Ordering thru website
We will only hold your order/s within 48 hours only. 
We will cancel UNPAID orders after 48hours. Please wait for order confirmation before sending your payment.
Orders placed on Weekends may settle until Tuesday only.
Payment made thru DRAGONPAY will be confirmed within 24hours. No need to send us the deposit slip for this transaction.
Payment made thru our bank account will be confirmed within 48 hours. Please do send us a photo of the transaction slip thru email - makeupholics.payments@gmail.com - Please do not forget to write your NAME, CONTACT # and ORDER # on the deposit slip.
NO PHOTO or COPY of the deposit slip, we will not PROCESS your orders.
For online transfers, please do include your order number on the remarks section.All orders should be placed thru our website.
Once an order is submitted, it is considered FINAL. We will no longer allow changes or additional items.
You may place a new order but you will be charged another shipping fee. If you want to settle your payment thru CEBUANA, MLHUILLER, LBC, BAYAD CENTER. 
Please choose DRAGONPAY from our website. 

Preorders
DurationPlease be aware that delivery of preordered items could take up to 4 weeks. We cannot estimate or guarantee a specific ship date. 
We will ship orders the moment they are available. 

Cancellation and Refund
Please note that due to the nature of pre-order items, we will not be accepting cancellations or refunds.
Full payment is also required to get a slot. 

Shipping
Please do not combine in-stock and pre-ordered items.If you combine in-stock and pre-ordered items, please be aware that we won't be able to ship until both items are available. Best thing to do is place two separate orders.